StayingConnected
Staying engaged during your healing journey is important for a successful outcome.
Make sure you download the EXOGEN Connects app and check out the EXOGEN Rewards program.
It’s Time to Heal
EXOGEN CONNECTS Mobile App
At your side 24/7, keeping you connected during your healing journey
Your journey to healing will be easier with a reliable guide at your side. That’s where EXOGEN Connects comes in. Features of the free app include:
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- A quick-start guide and instructional videos
- The EXOGEN @Home Experience, with useful tools and resources
available 24/7 - The ability to sync treatment reminders with your smart device
EXOGEN Connects also features inspirational user testimonials and opportunities to share your own experiences on social media.
Be rewarded foryour daily use of EXOGEN
EXOGEN Rewards is a reimbursement program that encourages you to comply with your treatment regimen and achieve successful bone healing.
If you are eligible to participate, the program will reimburse you up to $500 of your out-of-pocket costs for the EXOGEN device. Reimbursement cannot exceed your actual out-of-pocket costs.
ELIGIBILITY
Not all patients are eligible for EXOGEN Rewards. Terms and conditions apply.
To be eligible for EXOGEN Rewards, you must be 95% compliant with daily treatment, and you must either:
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- Use EXOGEN daily for a minimum of 120 days (recorded automatically by the device);
Or
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- Provide proof of healing, if healing occurs prior to 120 days; please have the prescribing healthcare provider complete and submit this attestation form
Other eligibility requirements apply, as well. For example:
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- You must call Customer Service within 30 days after your last treatment.
- You must return the EXOGEN device to Bioventus.
Not all users are eligible for EXOGEN Rewards. Program benefits will not be available for:
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- An EXOGEN device that has been modified or altered
- An EXOGEN device that was not sent to the patient directly from Bioventus
- A patient who was not prescribed EXOGEN
- Patients with a denied EXOGEN order
- Costs other than the patient’s out-of-pocket payment to Bioventus
- EXOGEN treatment outside the United States
- Patients with any federal, state, or other government plans, including, but not limited to, Medicare (including a Medicare Part D or Medicare Advantage plan), Medicaid, TRICARE/CHAMPUS, Veterans Administration or Department of Defense health coverage, the Puerto Rico Government Health Insurance Plan, or any other federal or state healthcare programs or pharmaceutical assistance program
To participate in EXOGEN Rewards, contact Customer Service at 1-800-836-4080. We can also tell you how to return your device for verification and answer any questions about EXOGEN Rewards.
We're Here For You
Bioventus Customer Service is available to answer your questions and help you stay consistent with your EXOGEN treatment schedule.
For Bioventus Customer Service, call 1-800-836-4080.
Summary of Indications for Use
The EXOGEN Ultrasound Bone Healing System is indicated for the non-invasive treatment of established nonunions* excluding skull and vertebra. The EXOGEN device has also been reported as effective as an adjunctive non-invasive treatment of established nonunions in patients:
- With internal or external fracture fixation hardware present. EXOGEN cannot penetrate metal and therefore should not be applied directly over hardware.
- Undergoing treatment for infection at the fracture site. EXOGEN is not intended to treat the infection.
- Believed to have diminished bone quality. EXOGEN is not intended to treat diminished bone quality.
In addition, EXOGEN is indicated for accelerating the time to a healed fracture for fresh, closed, posteriorly displaced distal radius fractures and fresh, closed or Grade I open tibial diaphysis fractures in skeletally mature individuals when these fractures are orthopedically managed by closed reduction and cast immobilization.
There are no known contraindications for the EXOGEN device. Safety and effectiveness have not been established for individuals lacking skeletal maturity, pregnant or nursing women, patients with cardiac pacemakers, on fractures due to bone cancer, or on patients with poor blood circulation or clotting problems. Some patients may be sensitive to the ultrasound gel.
*A nonunion is considered to be established when the fracture site shows no visibly progressive signs of healing.
Full prescribing information can be found in product labelling, at EXOGEN.com, or by calling Customer Service at 1-800-836-4080.